Great Smoky Mountains Heritage Center
P.O. Box 268
Townsend, TN 37882-0268

Physical Address: 123 Cromwell Dr. Townsend, TN 37882



Tours: [email protected]
Events/Concerts: [email protected]
Curation: [email protected]
Programs:[email protected]
Education: [email protected]
Marketing: [email protected]

Hours of Operation:
Monday – Saturday, 10:00am – 5:00pm 
Open Sunday, Noon – 5:00pm


Located between the Townsend traffic light and the Great Smoky Mountain National Park entrance, on Scenic Highway 73.

Learn more about us

Permanent Exhibits

  • Native Americans of East Tennessee – Find out what archaeologists have learned about prehistoric life in Tuckaleechee Cove, from pottery, stone tools. And other artifacts found in one of the largest archaeological dig projects in Tennessee history.
  • East Tennessee Mountain Culture – You’ll see a log cabin made of hand-hewn logs, and learn about one-room schoolhouses and grist mills, while cultivating an appreciation for the resilience and ingenuity of pioneer people of the Smoky Mountains.
  • Historic Village – The Historic Village is home to 13 historic buildings that have been furnished according to the period in which they were built. Some of these buildings were de-constructed, transported to the Heritage Center and then put back together for our guests to enjoy.